Shipping
& Returns

Red Rebel Racing ships orders Australia-wide.

Available shipping methods and freight charges will be shown during checkout where possible, or confirmed with you as part of the order process.

If you’re located outside Australia, please contact us before placing an order. We can confirm whether international shipping is available for the product you’re after and provide details on freight, lead times and any other applicable costs.

For products that are in stock and ready to ship, orders will generally be dispatched within 2–3 business days.

Some of the products we sell are sourced through specialist suppliers or ordered specifically for customers. If an item is not currently in stock, dispatch will generally take place once the product has arrived with us or is available for shipment from the relevant supplier.

Supplier lead times, international freight, customs processing, manufacturer availability and courier delays can all affect how quickly an order can be dispatched.

Any delivery or dispatch timeframe we provide is an estimate rather than a guaranteed date.

Once your order has been dispatched, we’ll provide tracking or shipment information where it is available.

Changed your mind? Get in touch with us within 14 days of receiving your order and we’ll review whether the item is eligible for return.

For a change-of-mind return, the product generally needs to:

• be unused and uninstalled;
• be undamaged and unmodified;
• be in brand-new condition;
• include all original packaging, documentation, accessories and hardware; and
• have packaging that remains suitable for resale.

All change-of-mind returns must be approved by Red Rebel Racing before the product is sent back.

For approved change-of-mind returns, the customer is responsible for return freight and for making sure the product is packed securely enough to arrive safely.

Restocking fees may apply depending on the product and how it was originally sourced. Full details are available in our Returns & Refunds Policy.

Some products cannot reasonably be returned once they have been ordered, supplied or installed.

This generally includes:

• special-order or non-stocked products;
• products imported or ordered specifically for your order;
• electrical items that have been installed or connected;
• products that have been fitted or test fitted;
• products that have been modified, painted, tuned or otherwise altered;
• products that have been used or damaged after delivery;
• clearance or final-sale products;
• discontinued items; and
• customised or made-to-order products.

These exclusions apply to change-of-mind returns only and do not affect any rights you may have under Australian Consumer Law.

If something arrives damaged, appears faulty or simply isn’t what you ordered, contact us as soon as possible.

Please provide:

• your order number;
• a description of the issue; and
• clear photos or other supporting information where relevant.

If a product appears damaged, faulty or incorrectly supplied, please do not install, modify or continue using it unless we advise otherwise.

We’ll review the information provided and work with you to determine the appropriate next step. This may include further troubleshooting, assessment, return of the product, replacement or refund depending on the circumstances.